Get in Touch
Contact Slide Creator
We respond to all inquiries within 1 business day. Enterprise prospects receive a dedicated account manager.
Sales
Talk to Sales
Enterprise pricing, custom contracts, volume licensing, and agency partnerships. We'll prepare a custom quote within 24 hours.
sales@slidecreator.com →
• Custom volume pricing for 50+ seats
• Agency white-label programs
• Nonprofit & education discounts (30%)
• Annual invoicing & PO support
Support
Technical Support
Bug reports, PPTX export issues, brand kit setup help, integration troubleshooting. Include your plan type and account email for fastest resolution.
support@slidecreator.com →
• Free plan: 3 business day response
• Pro plan: 1 business day response
• Enterprise plan: 4-hour response SLA
• Available in English, Spanish, German
Security
Security & Compliance
SOC2 audit reports, penetration test summaries, DPA signing, security questionnaires (CAIQ/SIG), vulnerability disclosure, and GDPR data requests.
security@slidecreator.com →
• SOC2 Type II report (under NDA)
• Data Processing Agreements (DPA)
• Vulnerability disclosure
• GDPR / CCPA data requests
Privacy
Privacy & Data Requests
GDPR/CCPA data access, correction, deletion requests, and privacy policy questions. We respond within 5 business days; legal requests within 30 days.
privacy@slidecreator.com →
• Data access & portability requests
• Right to erasure / deletion requests
• Opt-out of data processing
• Response: 30 days (GDPR/CCPA)
Quick Links
Before You Contact Support
- → Check the FAQs — answers to the 12 most common questions
- → PPTX export guide — if your PowerPoint looks wrong
- → Security page — for enterprise security documentation
- → Changelog — to check known issues and recent fixes
Response Times
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