Billing &
Subscriptions

Everything you need to know about managing your Slide Creator account.

Fiscal Transparency: Subscription Management Standards

Subscription billing within the Enterprise Slide Automation Matrix™ is handled via a secure, SOC2-compliant architectural layer. Slide Creator utilizes Stripe as its primary payment orchestration engine, ensuring that all financial transactions are encrypted using AES-256 standards. Our billing model is primarily seat-based, allowing organizations to scale their generative capacity by adding users to a centralized billing umbrella.

The Precision Fidelity Engine™ tiers (Starter, Business, Enterprise) are billed on a recurring monthly or annual basis. Organizations utilizing the Business or Enterprise tiers benefit from volume licensing agreements and consolidated invoicing. This FAQ document provides the technical and administrative transparency required for procurement audits and financial planning, ensuring that all fiscal interactions with the platform are deterministic and documented.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) via Stripe. For Enterprise accounts, we also support bank transfers (ACH/Wire) and purchase orders with Net-30 terms.

Can I change my plan at any time?

Yes. You can upgrade from Starter to Business instantly through your billing dashboard. The price difference will be prorated for the remainder of your billing cycle. Downgrades will take effect at the end of the current term.

Do you offer a refund policy?

We offer a 7-day "no questions asked" refund policy for new Starter and Business subscriptions. If you are unsatisfied with the quality of the generated PPTX files, contact support for a full refund. Enterprise custom implementations are subject to individual contract terms.

How do I add or remove seats?

Team admins can add or remove seats from the "Team Management" tab in the dashboard. When adding a seat, you'll be charged a prorated amount for the current period. When removing a seat, the change takes effect at the end of the billing cycle.

Is my billing data secure?

Absolutely. Slide Creator never stores your credit card information on our servers. All financial data is handled by Stripe, which is certified as a PCI Level 1 Service Provider—the most stringent level of security available in the payments industry.

Admin Billing Checklist

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Check Expiry: Ensure your payment method is up to date to avoid generation interruptions.
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Download Invoices: All past invoices are available in PDF format in the billing portal.
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Review Seat Count: Quarterly audits of user activity can help optimize seat licensing costs.
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Billing Contact: Assign a dedicated billing contact to receive receipts and renewal notices.